Know how they’re doing.
The moment it changes.
Plain-language updates from the care team, sent to the people the patient chooses. No app to install.
Grandpa Joe
Getting ready for surgery
LiveDay Surgery team · Harbor Point
Updates
- Getting ready for surgery7:40 AM
Being prepared for surgery. We will send an update when it starts.
- Checked in7:05 AM
Grandpa Joe has checked in and is settling into the unit.
Verified by the care team. Not the grapevine.
Every update comes from the unit itself. One tap on the nurse’s tablet becomes a push and a text to everyone who should know, in seconds, in words written for families.
- Seven plain stages, from checked in to going home
- One-tap templates, so a nurse spends under 20 seconds per update
- Notes for close family, status for everyone else
Grandpa Joe
MRN-10422 · Knee replacement · Day Surgery
Stage
One tap
The patient holds the keys.
The patient chooses who follows and how much each person sees. Invitations carry a code, never a name. Access ends on its own 48 hours after discharge.
Full
For the people who would be at the bedside.
- Stage and status updates
- Notes from the care team
- Ask questions, request a call
- Emergency alerts
Status only
For the wider circle who want to know, not to ask.
- Stage and status updates
- Notes from the care team
- Ask questions, request a call
- Emergency alerts
Emergency only
For the person to call if something changes fast.
- Stage and status updates
- Notes from the care team
- Ask questions, request a call
- Emergency alerts
Access code
ABC-234-XY
PIN
No I, L, O, 0 or 1 in a code. They get read aloud over the phone and typed by tired people.
Nothing to install. Nothing to remember.
A text link, an eight-character code and a PIN. It works on any phone and in a browser, in 21 languages from Spanish and Arabic to Vietnamese and Haitian Creole, with large type for the grandparents, and by plain text message for anyone without a smartphone.
Visit planner
Visits, without the crowd.
Family pick an hour inside the unit’s visiting times and see who else is coming, so six cousins don’t arrive at once and nobody drives an hour to find the room full. The patient can pause visits on a hard day, and the unit sees every planned visit before it happens.
Two-way, when it matters.
Families ask; the unit answers from a template or passes it to the doctor. Urgent requests go to the top of the queue. One emergency alert reaches everyone the patient listed, at once.
What the family sees
Ask the care team
What the unit sees
Questions
2Her breathing sounded different on the call. Can someone phone me?
Can he have visitors this afternoon?
For hospitals and surgery centers
Fewer visitors on the ward. Fewer calls to the station.
Most visitors are there because there is no other way to get news. Give families a verified feed and the waiting room empties, the phone stops, and infection exposure drops with it.
−30%
visitor traffic on the unit
−40%
status calls to the nursing station
< 20 s
of nurse time per update
Pilot targets, measured against a baseline month in one department.
Live in weeks, not quarters
One department, a unit tablet and a clerk. No EHR project to start; an ADT feed when you want it.
A premium you can sell
Scheduled video windows and a camera package for ICU, NICU and private rooms, on the same menu as a private room.
Every read on the record
An audit log of who saw what and when, exportable for your privacy office and the patient.
Built as a HIPAA business associate.
The hospital verifies identity once, the patient decides who sees what, and the platform can prove every access afterwards.
A business associate agreement with every customer
Signed before any patient data flows. Every vendor under us signs one too.
Pseudonymous by design
Codes instead of names, a PIN from the patient, a one-time code on every new device, nothing after 48 hours.
Encrypted in transit and at rest
Hosted in US regions of a cloud provider under a BAA, with each hospital in its own tenant.
Audited and testable
Independent penetration test before the first pilot. SOC 2 Type II planned for the first pilot year.
Kinvisit carries status and plain-language notes only. It never interprets clinical data, shows alarms or gives medical advice.
Priced for the facility. Free for the family.
The hospital pays for the core. Families never do.
Surgery centers
$2–3
per case
Text-first updates for day surgery. Live in two weeks.
Hospitals
$12–20
per staffed bed, per month
Every unit, the console, the dashboard and the audit log. Billed annually.
Family Plus
$19–29
per stay, optional
Unlimited contacts, scheduled video windows, a downloadable stay summary. The hospital keeps a share.
Pilots are free for 12 weeks in one department, in exchange for a baseline month of data and a case study.
Questions families ask.
Is this medical advice?
No. Updates are short, plain-language notes about where the patient is in their stay and how they are doing, written by the unit. Diagnoses, results and treatment plans still come from the doctor.
Who can see my updates?
Only the people the patient added, at the level the patient chose. Nobody can join without the access code and the PIN, and every person verifies their phone the first time.
What does the nurse have to do?
Tap a stage and a template on the unit tablet. Under 20 seconds. Questions from families go into one queue the unit works through during the shift.
My father doesn't have a smartphone.
He gets the same updates by plain text message. On any phone, the feed opens in a browser with large type and a voice read-out. Nothing to install.
Does it replace the patient portal?
No. Portals are for the patient and their records. Kinvisit is for the family during the stay, and it closes itself 48 hours after discharge.